How do I cancel my membership?
Membership Cancellation Policy
If you wish to change, delete, or cancel your YMCA membership, you must do one of the following by the last business day of the month prior to your intended cancellation month:
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Visit the YMCA branch where your membership was originally purchased, or
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Log into your account and submit a cancellation request through the member portal.
If your cancellation request is received after the last business day of the month, one additional month’s draft will be charged before your membership is officially terminated. This policy applies regardless of your draft date.
Membership Fee Adjustments
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Membership fees may be periodically adjusted.
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In the event of a scheduled rate increase, the YMCA will provide at least 30 days’ written notice via email, detailing the new rate and the effective date.
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If you do not accept the new rate, you may cancel your membership before the rate change takes effect.
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The YMCA reserves the right to cancel any membership at any time.
Disputes
Members have up to 90 days to dispute a drafted membership fee. To do so, you must provide printed proof of the discrepancy and email all supporting documentation to:
Membership@columbiaymca.org
Disputes without documentation or submitted beyond the 90-day window will not be processed.
BRANCH LOCATIONS
